SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code Course Name Year Semester Theoretical Practical Credit ECTS
50031YETUS-YON2010 Communication 1 Spring 2 0 2 3
Course Type : University Elective
Cycle: Associate      TQF-HE:5. Master`s Degree      QF-EHEA:Short Cycle      EQF-LLL:5. Master`s Degree
Language of Instruction:
Prerequisities and Co-requisities: N/A
Mode of Delivery: E-Learning
Name of Coordinator: Dr. Öğr. Üyesi İREM AYAN DANACILAR
Dersin Öğretim Eleman(lar)ı:




Dersin Kategorisi: Competency Development (University Elective)

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives: It is to contribute to world experiences by absorbing the basic basic communication competencies towards this goal.
Course Content: In this course , emphasizes on comunication science's basic concepts. This course provides an opportunity to improve time managing, emphatizing , internal and external communication process management , solution of confiliction of communication to students will be takeing in charge in public relations area by making communication strategies , classification , targets and implementation.

Course Specific Rules

none

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
Knowledge (Described as Theoritical and/or Factual Knowledge.)
  1) To be able to distinguish and interpret communication types.
  2) Ability to comment on general communication techniques
Skills (Describe as Cognitive and/or Practical Skills.)
  1) Using effective communication skills in professional and daily life
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
  1) Identifying effective types of communication

Weekly Course Schedule

Week Subject
Materials Sharing *
Related Preparation Further Study
1) Meeting and informing about the course content
2) The concept of communication and its basic features
3) Types of communication, functions of communication
4) Verbal Communication
5) written communication
6) nonverbal communication
7) Communication levels
8) Midterm Exam Week
9) Communication levels II
10) Communication and Reputation
11) Communication and Social Media
12) Communication and Crisis Management
13) Communication and Conflict Management
14) Communication and Body Language
15) Strategic Communication Management
16) Final Exam Week
*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks: Öğretim elemanı notları
References: Lecturer's notes

Level of Contribution of the Course to PLOs

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Programme Learning Outcomes Contribution Level (from 1 to 5)
1) May be able to explain basic information about aircraft and aircraft.
1) May be able to know teamwork and team spirit.
1) may be able to interpret information about the country and the world aviation.
1) They may be able to have the skills of teamwork, empathy and listening, work with and may be able to manage individuals with different cultural and educational levels.
1) May be able to make and manage Aviation Ground Services.
1) May be able to explain the basic, theoretical and practical knowledge of International and National Civil Aviation and Cabin Services.
2) May be able to plan cabin and cockpit teams
2) May be able to explain basic aviation functions and processes.
2) May be able to have a general information about aviation.
2) May be able to acquire the ability to use theoretical and practical knowledge in the fields of Civil Aviation, Transportation Management, Cabin Services and other social sciences.
2) May be able to take responsibility in a team and have the ability to take part in team work.
3) May be able to do both check-in and boarding.
3) May be able to have general information about airport ground handling operations.
3) May be able to interpret the concepts, developments and information related to Civil Aviation by means of Civil Aviation perspective.
3) May be able to explain the basic and theoretical knowledge required by national and international civil aviation.
3) May be able to explain the international and national civil aviation authorities and their functions.
4) May be able to have the information of the vehicles, equipment and related services used in airports.
4) May be able to communicate effectively with experts and non-experts within the aviation industry.
4) May be able to apply the theoretical knowledge learned in business life for a semester.
4) May be able to follow literature and progresses about Air Transport closely.
4) May be able to take responsibility to practice and use technology that bring innovation to Air Transport Management area.
5) May be able to have information about passenger services in terminal buildings.
5) May be able to acquire the competencies defined as the institutional outcomes of Beykoz University on the basic level, inline with the expectations of business world and the society
5) May be able to show entrepreneurial ability either individually or as a team member.
6) May be able to determine vocational and personal learning requirements and to have sustainable development by using life long learning possibilities.
7) May be able to have the ability of applying the theorical knowledge about customer relations and communication.
7) May be able to evaluate baseline level of knowledge and abilities taken on the area of Aviation with a critical approach.
8) May be able to lead people under his/her responsiblity for determining and providing their personal learning reqirements and for their career development.
9) May be able to have knowledge about cockpit and cabin crew planning.
9) May be able to explain projects, opinions and solution offers of the problems that are performed about the Aviation to the experts and nonexperts by using written, verbal and visual communication instruments.
9) May be able to convey his/her opinions about Aviation that he/she have on the baseline level knowledge and abilities as written or verbally.
10) May be able to follow information on the area and communicate with the colleagues by using a foreign language (English) minimum on A2 level of European Language Portfolio.
11) May be able to use mother language on the C1 level of European Language Portfolio.
12) May be able to participate and support projects and activities for the social enviroment with the social responsibility awareness.
15) May be able to have enough awareness on the subjects of universalism of social rights, social justice, and cultural values, and to respect the cultural differences.
16) May be able to apply occupational health and safety, environmental protection, quality and continous improvement processes that are considered necessary for Civil Aviation Cabin Crew Service.

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Teaching and Learning Methods defined at the Programme Level
Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Case Study
Problem Solving
Demonstration
Homework
Brain Storming
Questions Answers
Individual and Group Work

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Aassessment and evaluation Methods defined at the Programme Level
Assessment and Evaluation Methods defined for the Course
Midterm
Final Exam
Quiz
Practice Exam

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods # of practice per semester Level of Contribution
Quizzes 1 % 10.00
Homework Assignments 1 % 5.00
Midterms 1 % 25.00
Semester Final Exam 1 % 60.00
Total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
Total % 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE

WORKLOAD OF TEACHING & LEARNING ACTIVITIES
Teaching & Learning Activities # of Activities per semester Duration (hour) Total Workload
Course 0 0 0
Laboratory 0 0 0
Application 0 0 0
Special Course Internship (Work Placement) 0 0 0
Field Work 0 0 0
Study Hours Out of Class 0 0 0
Presentations / Seminar 0 0 0
Project 0 0 0
Homework Assignments 2 5 10
Total Workload of Teaching & Learning Activities - - 10
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES
Assesment & Evaluation Activities # of Activities per semester Duration (hour) Total Workload
Quizzes 0 0 0
Midterms 1 30 30
Semester Final Exam 1 60 60
Total Workload of Assesment & Evaluation Activities - - 90
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) 100
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) 3