USEFUL INFORMATION, RESOURCES & SERVICES FOR STUDENTSUSEFUL LINKS AND DOCUMENTS ADITIONAL & SUPPORTING INFORMATION

SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code	Course Name	Year	Semester	Theoretical	Practical	Credit	ECTS
50923METOZ-SHK3213	Quality in Health Care	2	Fall	2	0	2	3

Course Type :	Compulsory
Cycle:	Associate TQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Language of Instruction:	Turkish
Prerequisities and Co-requisities:	N/A
Mode of Delivery:	E-Learning
Name of Coordinator:	Dr. Öğr. Üyesi HANDE SAĞLAM
Dersin Öğretim Eleman(lar)ı:	Staff MİNE URAZ
Dersin Kategorisi:	Field Specific

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives:

Studies in the field of health suggest that medical errors are still high, although countries are increasing health expenditures. The principle of working with "zero error", which will significantly reduce the risk of medical errors and cost increase, is a necessity in the field of health. Therefore, the importance of quality studies becomes more understandable. The aim of this course is to internalize the concept of quality (continuous improvement, teamwork, statistical thinking, etc. understanding the importance of concepts), To know quality-oriented management models, accreditation, standards and external evaluation processes, to know quality improvement techniques, to know patient and employee safety processes and to train health professionals within the scope of knowing disaster management and emergency health services.

Course Content:

The concept of quality in health services, quality and development in health services, organizational structure of healthcare institutions, quality standards in health, quality-oriented management systems / models in health, methods / tools / techniques used to improve quality processes in health, risk management in health services, causes and prevention of medical errors, Causes and prevention of infections, causes and prevention of medication errors, causes and prevention of patient falls, causes and prevention of communication errors, healthy working life (patient and employee safety), disaster management and emergency health care, clinical quality practices.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:



Knowledge *(Described as Theoritical and/or Factual Knowledge.)*
1) Learning the concept of quality and the basic concepts of the importance of quality in health
Skills *(Describe as Cognitive and/or Practical Skills.)*
1) Having the knowledge, skills and competence to apply quality standards
2) Gaining knowledge and skills for patient and employee safety
Competences *(Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)*
1) Coordinating quality management systems

Weekly Course Schedule

Week	Subject	Materials Sharing *
		Related Preparation	Further Study
1)	Quality Concept in Healthcare
2)	Quality and Development in Healthcare Services
3)	Organizational Structure of Health Institutions, Health Quality Standards (SKS)
4)	Quality Management Systems / Models in Health
5)	Methods / Tools / Techniques Used in Improving Health Quality Processes
6)	Risk Management in Healthcare
7)	Causes and Prevention of Medical Errors
8)	Causes and Prevention of Infections
9)	Causes and Prevention of Medication Errors
10)	Causes and Prevention of Patient Falls
11)	Causes and Prevention of Communication Errors
12)	Healthy Work Life; Patient and Employee Safety
13)	Crisis Management in Healthcare
14)	Disaster Management and Emergency Health Services

*These fields provides students with course materials for their pre- and further study before and after the course delivered.

DERS ÖĞRENME ÇIKTILARI - PROGRAM ÖĞRENME ÇIKTILARI İLİŞKİSİ

Contribution of The Course Unit To The Programme Learning Outcomes

Ders Öğrenme Çıktıları (DÖÇ)	1	2	3	4
Program Öğrenme Çıktıları (PÖÇ)
1) Recognize the operating room.
1) Takes necessary precautions for safety during surgery.
1) She wears sterile surgical gowns and gloves.
1) Experiences all processes in business life.
1) Acquires competency of analyzing and solving the problems.
1) Explains basic, theoretical and practical information about operating room services
2) Knows techniques of counting surgical materials.
2) Knows surgical aseptic techniques.
2) Takes part in activities related to the field of education in a business operating in the field.
2) Knows surgical equipments.
2) Has awareness for ethical and social responsibility.
2) It provides protection and maintenance of sterilization in the operating room environment.
3) Knows sterile bundle opening techniques.
3) Understands the importance of patient safety.
3) Takes the necessary importance when giving the position to the patient.
3) Takes responsibility as a team member in works and operations of his/her field.
3) Questions the application with theoretical knowledge.
3) Position the patient specific to the surgery.
4) Recognize the devices used in the operating room.
4) Is aware of written, verbal communication and interaction.
4) Compiles the knowledge and experience gained in the field.
4) He / she applies the theoretical knowledge he / she learned in business life for a half year.
4) It provides sterilization of surgical instruments after surgery.
5) Knows the stages of preparation of the operating room for the next surgery.
5) Follows the developments of advanced technology and digital transformation.
5) The competencies that are developed in line with the expectations of the business world and society and which are defined as the institutional outputs of our university are at the basic level.
6) Knows the patient rights and professional ethics.
6) Acquires the awareness for lifelong learning.
7) Has awareness about citizenship competency.
7) Has knowledge about Occupational Health and Safety, Environmental Protection, Disaster and Emergency.
8) Evaluates the developments of his/her field with the understanding of an entrepreneur.
9) Acquires communication in a Foreign Language (English) competence defined on the level of at least A2 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B1).

SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs)

Level of Contribution of the Course to PLOs

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Programme Learning Outcomes	Contribution Level (from 1 to 5)
1)	Recognize the operating room.
1)	Takes necessary precautions for safety during surgery.	1
1)	She wears sterile surgical gowns and gloves.	1
1)	Experiences all processes in business life.
1)	Acquires competency of analyzing and solving the problems.	4
1)	Explains basic, theoretical and practical information about operating room services
2)	Knows techniques of counting surgical materials.	1
2)	Knows surgical aseptic techniques.	1
2)	Takes part in activities related to the field of education in a business operating in the field.
2)	Knows surgical equipments.
2)	Has awareness for ethical and social responsibility.	3
2)	It provides protection and maintenance of sterilization in the operating room environment.
3)	Knows sterile bundle opening techniques.	1
3)	Understands the importance of patient safety.
3)	Takes the necessary importance when giving the position to the patient.	1
3)	Takes responsibility as a team member in works and operations of his/her field.	5
3)	Questions the application with theoretical knowledge.
3)	Position the patient specific to the surgery.
4)	Recognize the devices used in the operating room.
4)	Is aware of written, verbal communication and interaction.	5
4)	Compiles the knowledge and experience gained in the field.
4)	He / she applies the theoretical knowledge he / she learned in business life for a half year.
4)	It provides sterilization of surgical instruments after surgery.	1
5)	Knows the stages of preparation of the operating room for the next surgery.
5)	Follows the developments of advanced technology and digital transformation.
5)	The competencies that are developed in line with the expectations of the business world and society and which are defined as the institutional outputs of our university are at the basic level.
6)	Knows the patient rights and professional ethics.	4
6)	Acquires the awareness for lifelong learning.	5
7)	Has awareness about citizenship competency.
7)	Has knowledge about Occupational Health and Safety, Environmental Protection, Disaster and Emergency.	4
8)	Evaluates the developments of his/her field with the understanding of an entrepreneur.
9)	Acquires communication in a Foreign Language (English) competence defined on the level of at least A2 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B1).

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Teaching and Learning Methods defined at the Programme Level	Teaching and Learning Methods Defined for the Course
Lectures
Homework

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Aassessment and evaluation Methods defined at the Programme Level	Assessment and Evaluation Methods defined for the Course
Midterm
Final Exam
Quiz
Homework Evaluation

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods	# of practice per semester	Level of Contribution
Homework Assignments	1	% 15.00
Midterms	1	% 35.00
Semester Final Exam	1	% 50.00
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
Total		% 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE

WORKLOAD OF TEACHING & LEARNING ACTIVITIES
Teaching & Learning Activities	# of Activities per semester	Duration (hour)	Total Workload
Course	14	2	28
Laboratory	0	0	0
Application	0	0	0
Special Course Internship (Work Placement)	0	0	0
Field Work	0	0	0
Study Hours Out of Class	0	0	0
Presentations / Seminar	0	0	0
Project	0	0	0
Homework Assignments	1	10	10
Total Workload of Teaching & Learning Activities	-	-	38
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES
Assesment & Evaluation Activities	# of Activities per semester	Duration (hour)	Total Workload
Quizzes	1	10	10
Midterms	1	20	20
Semester Final Exam	1	20	20
Total Workload of Assesment & Evaluation Activities	-	-	50
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities)			88
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h)			3